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Who we are?

Rhea Care, Inc. was founded in 2010 in San Diego, California. Our mission is to be a leader in reproductive health products, as well as a dependable resource for reproductive health issues. Here at Rhea Care, your questions are our concerns, so if there is a topic or product that you are seeking more information on, please don't hesitate to
contact us.

Mother and Baby

Fertility FAQs

Fertility FAQs

What is the benefit of using at home fertility products?

Before involving expensive doctor-controlled fertility treatments you can try alternative at home methods in the comfort of your home

How common is infertility?

About 10% of women in the United States ages 15-44 have difficulty getting pregnant or staying pregnant

What are common causes of infertility in men and women?

Male infertility affects 1 out of 20 men and is most often caused by bad sperm health. Average sperm counts continue to decrease over the years and most research points to factors such as poor diet, environmental contaminants, and stress.Infertility among women is usually due to a woman's age. Many women choose to wait until their late thirties to get pregnant, but fertility decreases with age. Many women have ovulatory disorders with older age.

If I am trying to conceive, can I use lubricant when having sex?

75% of women report an increase in their frequency of dryness when trying to conceive (2). Most lubricants can be spermicidal and harmful to sperm, inhibiting your ability to conceive. Pre-Seed lubricant, however, is a sperm friendly lubricant specifically designed to decrease vaginal dryness while providing a helpful environment for conception. Pre-Seed lubricant is safe to use for couples trying to conceive

What is the advantage of using a Male-FactorPak or Hy-gene Kit to collect sperm?

The Male-FactorPak and Hy-gene Kit include a biologically inert polyurethane condom that maintains semen motility and velocity. The product is easy to use and allows for comfortable sample collection at home without the stress of producing a sample through masturbation. Improved specimen viability and increased patient acceptance are the benefits that can be found with the Male-FactorPak or Hy-gene Kit. The condom is easy to transport and provides physicians with a high-quality semen sample that can be used in assisted reproductive technologies

Are sperm samples better if collected using a Male-FactorPak?

Studies show that semen samples obtained through intercourse are more viable than those obtained through masturbation. (3,4) Regular condoms have spermicide that is detrimental to sperm. The ultra-thin polyurethane condom in the Pak and Kit allows samples to be collected safely at home through intercourse, providing better samples for testing or further at home use when trying to conceive.How many Male-FactorPaks do I need when trying to conceive?One Male-FactorPak is used at a time to collect a single sample. You may need more Male-FactorPaks if you are performing multiple tests or would like to have backups available.

General FAQs

What are your shipping options?

Our shipping options are shown during checkout. If you do not see the option you would like, please contact us. Free standard shipping is provided for those in the U.S. with a transaction greater than $30. Standard shipping is usually sent via First Class US Mail and takes between 2-4 business days to arrive. Standard options are very affordable and faster options are available at a higher price. Ground, 2nd Day and Next Day deliveries are usually sent via UPS or US Mail (Priority or Express). We utilize different carriers so we can keep our shipping costs as low as possible and still provide quick delivery.

Who should I contact?

If you are having any problems with the website or placing an order, contact Rhea Care at (858) 863-7412 or

Where do you ship to/from?

We ship from San Diego, California, USA. We ship to many countries in the world. If you do not see your country listed upon checkout, please contact us to see if we can ship to your country.

How quickly will my order be shipped?

Depending on the time of day you place your order, we usually ship the same day or the next business day. We strive to ship all orders as quickly as possible. International orders typically ship the same day or next business day from when the order is placed. We almost always use US Postal Service First Class delivery. Delivery times are not guaranteed and tracking information, if available, will be emailed to you. Typically available for US shipping only. We use this service so we can offer low cost shipping. International packages must be cleared by customs and are usually handled by your local mail delivery service once they arrive in your country, which can increase delivery time. Although delivery to many countries throughout the world can be as short as one week, it is possible for an international package to take as long as 2 - 3 weeks or more to arrive. Faster delivery is usually available through other carriers (UPS, FedEx, etc.) but can be expensive. If you would like faster service, please contact us and we will provide a quote for delivery time and cost.The customer is responsible for any duties, taxes or other charges which may be incurred.

How do I know my order shipped?

You should receive an email saying your order shipped within one business day of ordering. If you do not, feel free to contact us for an update at (858) 863-7412 or

How can I help Rhea Care in its mission to provide alternative reproductive health products?

We are always excited to work with individuals and the community to continue our growth as a provider of alternative reproductive health products as well as to expand our knowledge on these topics. If you would like to contribute to our cause by sharing your experiences, providing content of your own, or suggesting products for us to carry, we would love to hear from you! Please contact us at

Can I pick up my order to save on shipping or get an item faster?

We do not have a retail store, but if you would like to pick up your order from our warehouse in San Diego, CA, simply choose "Local Pickup" at checkout. After you place your order, please contact us at (858) 863-7412 or to schedule a time for pickup. Our warehouse is located at 10064 Mesa Ridge Ct. Suite #218, San Diego, CA 92121.

How do I contact Rhea Care customer service?

Our staff is available to answer questions via email to or by telephone at (858) 863-7412.